Workplace Symptoms and Solutions
|
| Symptom |
Possible Reason |
PDSL Solution
[click to go to Overview pages]
|
| We never seem to select the right people |
Managers aren't trained to recruit staff and/or
no structured recruitment system is in place |
Selecting People
|
| Our staff turnover is too high especially amongst
relative newcomers |
Employee induction processes may need improvement |
Welcoming
People |
| Our people seem committed however they seem
to lack direction |
Ineffective performance management - staff aren't
focused on targets that are consistent with company direction |
Managing
People |
| Our people report they feel they are in a "job"
rather than a "career" with our organisation |
Staff need a "big picture " perspective
of where they are going in the organisation plus a plan to
get there |
Developing
People |
| We feel we pay our people well however we continually
get feedback that they don't feel recognised for the contribution
they make |
Lack of formal or even informal system for recognising
and rewarding people - managers may have good intentions however
unless there is a structured system in place, work matters
take priority |
Rewarding People |
| Its hard enough dealing with staffing, including
development, issues on an individual basis let alone for the
whole team or organisation |
No system for human resources planning including
succession planning in place |
|
| We thought we kept our people informed with
notices on noticeboards however our people continually complain
that they don't know what's going on in the company |
Not enough, if any, face-to face communication
with staff |
|
| Its hard to ensure that everyone gets to read
the important company notices and even if they do we're not
sure if they understand them |
Written company communications that all staff
need to know about aren't presented in a user-friendly format,
and/or aren't distributed to all staff |
|
| What we think our people are thinking, and what
they really think about the company, are often very different |
No forum for "listening" to employees
issues - positive or negative |
Team
Survey |
| Even if we identify workplace issues
its hard to resolve them without our staff thinking we are
interfering |
No formal or informal opportunities
for staff involvement in workplace decision making |
Team
Feedback |
|
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